Why does Adobe keep failing to install?
Certain conditions on your computer, such as security settings or browser cookies, can prevent the Acrobat Reader Installer from downloading. Often, the easiest way to resolve an unsuccessful download is to try the download again using a different browser.
Ensure that enough disk space is available for all apps being installed. Know how to free up hard disk space. Installation failed because another installer is running already. Close any previously running installer or Adobe process.
Check your connectivity. Visit the Adobe website to make sure that you are connected to the Internet. Temporarily disable any firewalls and antivirus software. See the firewall or antivirus documentation for information on temporarily disabling the firewall or virus check.
- Close Acrobat/Reader and all open web browser windows.
- Select the Start button at the bottom left of your screen.
- Type Control Panel, then press Enter.
- Select Programs and Features.
- Select Acrobat or Adobe Reader, then Uninstall/Change.
- In the Setup dialog box, select Next.
Make sure your connection isn't being blocked
A bad WIFI connection, antivirus software, or firewalls can prevent the completion of your installation.
- Choose Start > Control Panel.
- Double-click Programs and Features, select Adobe Creative Cloud, and then click Uninstall.
- Follow the onscreen instructions to remove.
- To download and install, click the Creative Cloud desktop app link.
Some system components—for example, device drivers and virus protection utilities—conflict with the installer. They can cause an incomplete or failed installation. To prevent these conflicts, install from the desktop. Copy the Adobe Photoshop Elements or Adobe Premiere Elements folder from the disc to the desktop.
Try checking your internet connection and making sure that it is working properly. If your connection is slow, try downloading the file again later. The PDF file is corrupt. If you're getting an error message when you try to open the file, it's possible that the file is corrupt.
Different factors can interfere with the installation of Adobe Creative Suite on Mac OS X, including conflicts among device drivers, software, hardware, and corrupt elements in specific files. System variables can also interfere with installation.
- Sign in at creativecloud.adobe.com/apps, then select either Download or Install for the app you want to install. ...
- Double-click the downloaded file to launch the installer.
- Follow the onscreen instructions to complete the installation.
How do I clean up Adobe installation?
- Back up files in Adobe product directories.
- Uninstall Photoshop Elements or Premiere Elements.
- Run the Adobe CC Cleaner Tool.
- Verify that the Adobe CC Cleaner Tool completed successfully.
- Install your application.
Click on Adobe Acrobat Reader DC. Click on Uninstall. When it is finished, you can click again to reinstall.
Reset forgotten password
Go to https://account.adobe.com. Enter your email address and select Continue. Note: If you've set up two-step verification in your account, you're prompted to enter a verification code when attempting to update your password.
Reinstall the Creative Cloud desktop app
Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller. Sign in to the Creative Cloud website to begin downloading the Creative Cloud desktop app. Follow the onscreen instructions to complete your installation.
You might be getting the error message due to the following reasons: Your Creative Cloud desktop app or one of its background processes keeps crashing. The communication between your Creative Cloud desktop app and its background processes is slow. See Learn more about Adobe background processes.
Yes - you can just use the Adobe CC Direct Download Links to download and install any of the new "CC" application(s) without the Adobe Application Manager or Creative Cloud Desktop App.
Error code 50 occurs if the system is unable to back up existing assets while installing.
- Solution 1: Test your Internet connection.
- Solution 2: Check firewall settings.
- Solution 3: Check the system clock settings.
- Solution 4: Disable system protection software.
- Solution 5: Start the computer in a simplified mode.
- Solution 6: Check for proxy configuration issues.
This error occurs because the app package to be installed is trying to access a file that is in use by a different application.
Yes, you can download a 7-day free trial of Photoshop. The free trial is the official, full version of the app. It includes all the features and updates in the latest version of Photoshop. Your trial will automatically convert to a paid Creative Cloud membership after 7 days, unless you cancel before then.
Why is my Adobe Illustrator not installing?
How to fix "failed to install" or "failed to update" errors. The Creative Cloud desktop app fails to install or update usually because the Creative Cloud apps on your machine have become corrupted or your machine can't connect to the Adobe servers.
- On your computer, open Chrome.
- At the top right, click More. Settings.
- Click Privacy and security. Site Settings.
- Click Additional content settings. PDF documents.
- Choose the option that you want as your default setting.
Click Settings> Privacy and Security> Site Settings> PDF documents. Enable PDF. Try opening PDF files in Chrome again.
You need macOS version 10.13 or later to run Acrobat Reader. For older versions of macOS, you can install an earlier version of Reader.
- (Reader) Choose Help > Repair Adobe Reader Installation.
- (Acrobat) Choose Help > Repair Acrobat Installation.
